Trusted by enterprise organisations to simplify service operations and reduce operational costs.
Are the right people accountable for the right outcomes?
We look at roles, responsibilities, capability and ownership to reveal gaps, overlaps and dependencies that affect how Service
Operations performs.
PEOPLE
The roles, skills and ownership behind your services.
The tooling and platforms supporting your services.
We look at how work flows across Service Operations to identify friction, gaps and disconnects between the operating model on paper and how services
actually work.
PROCESS
How work actually moves through your organisation.
Is your technology estate delivering the value it should?
We look across the technology landscape to expose duplication, underused capability, unnecessary complexity and opportunities to simplify or improve.
TECHNOLOGY
The tooling and platforms supporting your services.
Can leaders see what they need to make confident decisions?
We look at how operational information connects across services to expose blind spots and create a clearer view of cost, performance, risk and value.
DATA
The information behind operational decisions.
FOUR PILLARS OF OPERATIONAL CLARITY
The Living Blueprint of Your IT Operations
Keeping enterprise tooling decisions simple, real and profitable for I.T. Leaders.
SERVICES / WHAT DO WE DO
See How We Can Help
Keeping enterprise tooling decisions simple, real and profitable for I.T. Leaders.
PRAXISPRIMER
Understand your technology landscape, uncover inefficiencies and establish a clear path to ROI.
ADVISORY SERVICES
Practical expertise to solve complex Service Operations challenges.
ARDOQ SERVICES
Implement, optimise and exploit Ardoq to deliver measurable business outcomes.
ABOUT US
Our Story
UnifiedPraxis was created from a simple frustration: too much consulting leaves businesses with more complexity, more dependency and strategies that never make it off the page.
We believe in doing the opposite.
UnifiedPraxis was created from a simple frustration: too much consulting leaves businesses with more complexity, more dependency and strategies that never make it off the page.
WHY US
What our customers have said
Our methodologies and playbooks have been applied across some of the UK’s most complex and highly regulated environments.
"Empowered us with data-driven insights that have transformed our decision-making process around tooling, operating models, and governance frameworks"
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"UnifiedPraxis opened our eyes to different possibilities and new ways of working which has ultimately resulted in improved operability and millions of pounds of savings to the organisation."
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“UnfiiedPraxis supported us in improving the cost to serve within our service operations space. Covering right- sizing of products, shifting left with key Incident and request processes, and operating model changes that included an outsourced MSP selection and enablement. All of which led to cost optimisation results over the course of our transformation."
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"Helped us define and deliver a tooling landscape capable of delivering, running and monitoring one of the largest IT estates in the UK"
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"UnifiedPraxis promptly and efficiently performed a status review... using a clear and simple output they have identified areas where we can make improvements to both process and cost saving"
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INSIGHTS
Featured Resources
Our methodologies and playbooks have been applied across some of the UK’s most complex and highly regulated environments.
Articles
The Human Effect of AI
Handpicked Video
Tooling Strategy
The Right Tools. The Right Outcomes.
Technology investments should solve business problems, not create new ones. We help organisations develop a clear tooling strategy that aligns technology choices with operational priorities, business objectives and long-term value.
By assessing existing tools, identifying overlaps and uncovering capability gaps, we help simplify complex technology environments and ensure every investment has a clear purpose.
From tool selection and consolidation to integration and optimisation, our approach helps organisations build a more connected, efficient and cost-effective technology ecosystem.
Make every tool count.
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This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
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This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
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This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
RESOURCES / INSIGHTS
Learning from the people doing the work
Not Another Tooiling Podcast
This podcast extends the conversations behind our work. We speak with technology leaders and practitioners about the challenges they’re navigating, the lessons they’ve learned, and what works in practice.